(PDF) The Leader's Guide to Influence

[Ashley Blom]

The Leader’s Guide to Influence
How to Use Soft Skills to Get Hard Results
by Mike Brent, Fiona Dent

The Leader’s Guide to Influence – Click Here

• Release date: September 23, 2010
• Format: paperback, 231 pages
• Author: Mike Brent, Fiona Dent
• Language: english
• Publisher: FT Press
• Genres: leadership, business
• ISBN: 9780273729860 (0273729861)

About The Book

Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category

A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want.

Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners.

Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:

– Increase your confidence and impact.

– Communicate more effectively.

– Learn different tools, techniques and approaches when working with different types of people.

– Listen and question effectively.

– Develop rapport and empathy.

– Give better feedback.

– Deal with difficult situations and cope with conflict.

Online ebook The Leader’s Guide to Influence Mike Brent buy cheap on Booktopia. Hardcover book The Leader’s Guide to Influence read online on iPhone. EPUB The Leader’s Guide to Influence by Mike Brent download on Bookshop. MOBI The Leader’s Guide to Influence PC.

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