- Questo topic ha 0 risposte, 1 partecipante ed è stato aggiornato l'ultima volta 10 mesi fa da Reunion Nelson.
15 Dicembre 2020 alle 1:15 am #17579Reunion NelsonOspite
Creating Customer Evangelists
by Ben McConnell, Jackie Huba, Guy Kawasaki
- Publisher: Kaplan Publishing
- ISBN: 9780793155613 (0793155614)
- Release date: November 12, 2002
- Genres: business, entrepreneurship, buisness
- Author: Ben McConnell, Jackie Huba, Guy Kawasaki
- Language: english
- Format: hardcover, 224 pages
About The Book
For the first time in paperback, a revised edition of the book that launched the term “customer evangelism” and inspired the creation of an industry. Updated with new statistics and figures, this landmark book has shown countless companies how to harness the power of evangelism marketing and increase customer loyalty, sales, and profitability. When customers are truly thrilled about their experience with a product or service, they become outspoken “evangelists” for a company. For most businesses, customers are loyal to people, not brands. Creating a culture of not only loyalty but belief is the formula for creating authentic and powerful word of mouth.
By researching companies with dedicated groups of outspoken, buss-spreading evangelists, authors Ben McConnell and Jackie Huba distill the formulas of the successful companies into the six tenets of customer evangelism. “Creating Customer Evangelists” explains why many traditional loyalty programs fail and how organic word-of-mouth programs often create communities of influencers who accelerate a company’s success.
“Creating Customer Evangelists” is the bible for any business hoping to convert good customers into exceptional ones who willingly spread the word.
FictionBook book Creating Customer Evangelists on Powells. FB2 Creating Customer Evangelists Ben McConnell buy cheap on PocketBook. PDF ebook Creating Customer Evangelists download on Bookshop.
MOBI Creating Customer Evangelists by Ben McConnell read for reader. Paperback book Creating Customer Evangelists. EPUB ebook Creating Customer Evangelists by Ben McConnell read online PC on Book Depository.
TXT ebook Creating Customer Evangelists buy on Kobo. Online Creating Customer Evangelists Ben McConnell download for Kindle. Hardback book Creating Customer Evangelists buy cheap iOS.Se ti è piaciuto quello che hai letto, perché non lo condividi?